To our friends in the United States of America
Posted by Palms Off Gaming on 21st Aug 2025
23/09/2025 - This blog post has been updated.
Firstly, we'd like to say—we love our American customers! You guys rock, and we absolutely love seeing all your POG goodies make their massive journey, half a world away and across 17–19 time zones, to reach you.
That said, I’m sorry to be the bearer of less-than-stellar news today.
As many of you may know, the United States' import tariff landscape is evolving rapidly, keeping international sellers like us on our toes.
On 30 July 2025, the United States Government announced that from 29 August 2025, all goods imported into the U.S. will have tariffs and duties collected prior to entry. This change ends the long-standing "de minimis" duty exemption for low-value imports. However, U.S. Customs & Border Protection has not yet provided clear guidance on how these tariffs and charges will be collected.
As such, and until further notice, we’ve made the difficult decision to temporarily cease shipping orders to the United States of America until we have greater clarity on how these new protocols will be applied.
For further information, please refer to this blog post made by our local carrier, Australia Post.
We sincerely apologise for any inconvenience or disappointment this may cause our friends in the U.S., and we truly hope the situation is resolved quickly so we can get back to sending you the products you love.
With love,
The Palms Off Gaming team <3
UPDATE 23/09/2025
Australia Post has confirmed that shipping to the United States will resume on or before Tuesday, 7 October 2025. To make this possible, they now require integration with a third-party app, which our team first needs to review. As we’re also managing a number of other pressing projects, we don’t yet have a timeline for when this integration will be completed.
For further updates from AusPost, please refer to this page.